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Do you experience any of these challenges? Select all that apply.

Lack of common work practices and/or protocols often lead to inefficiencies and delays
Breakdown in communication and/or lack of consistent processes often lead to inconsistent results
Frequent backlog of patients waiting to be scheduled for their appointments
Rooms are under-utilized most days
Patients have to wait for a care team upon arrival
Patient follow-up and questions often seem to take longer than needed
Staff resources are often over- or under-utilized, inhibiting optimal capacity and patient access
Lack of clarity on staff roles and responsibilities causes confusion and/or work not getting done on time
Staffing models are not adaptable to changing capacity needs
Workflow inefficiencies and staff interruptions contribute to delays throughout the day, often leading to long workdays and staff overtime
Missed appointments and poor patient compliance with pre-appointment care instructions continues to be a concern

Other challenges (please describe)

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